Privacy Policy
At Biancomedia, we are committed to safeguarding the privacy of our clients and website visitors.
1. Information We Collect
We collect various types of information depending on how you interact with us:
Personal Information: Name, email address, phone number, and any other details provided through our contact forms, consultations, or direct communications.
Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and browsing activity.
Business Information: For our clients, we may collect details such as business names, social media accounts, and content preferences in order to improve your content and analytics.
2. How We Use Your Information
We use your personal information to:
Provide and manage our services, including content creation and digital analytics.
Respond to your enquiries and provide customer support.
Improve our website, services, and the overall user experience.
Send you updates, newsletters, or marketing material if you opt in.
Analyse website usage to ensure our services are effective and user-friendly.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share your data with trusted third-party partners (e.g., analytics tools, hosting services) to help us deliver our services more effectively. These partners are obligated to comply with data protection regulations.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests.
4. Your Data Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Request corrections to any inaccurate or incomplete personal information.
Erasure: Request the deletion of your data under certain circumstances.
Restriction: Request the restriction of processing in certain cases.
Data Portability: Request that we transfer your data to another service provider.
To exercise any of these rights, please contact us at: contact@biancomedia.co.uk.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
6. Data Security
We take the security of your data seriously and implement appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal information.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the update will be noted at the top of the policy.
10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Email: contact@biancomedia.co.uk